PRIVACY POLICY

Effective Date: September 1, 2025

1. Introduction

Rivaz, Inc. ("Rivaz," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information about you when you visit our website www.rivaz.com (the "Service").

2. Information We Collect

Information You Provide to Us

Account Information: Name, email address, phone number, company information, and other details you provide when you leave a message.
Communications: Information you provide when you contact us, including customer service inquiries.
Professional Information: Job title, company size, industry, and other business-related information.

Information We Collect Automatically

Usage Data: Information about how you use our Service, including pages visited, time spent, and features used.
Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect to:

a. Provide, maintain, and improve our Service;

b. Process transactions and send related information;

c. Send technical notices, updates, security alerts, and support messages;

d. Respond to your comments, questions, and customer service requests;

e. Communicate with you about products, services, and events offered by Rivaz;

f. Monitor and analyze trends, usage, and activities in connection with our Service;

g. Detect, investigate, and prevent fraudulent transactions and other illegal activities; or

h. Comply with legal obligations and enforce our Terms and Conditions.

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Consent: We may share your information with your consent or in your direction.

5. Data Security

We implement comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Access and Update: You may access and update certain information about you through your account settings or by contacting us.
Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails or contacting us directly.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

8. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

a. Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business or commercial purposes for collection, and the categories of third parties with whom we share personal information.

b. Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions under applicable law.

c. Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information for targeted advertising (we do not sell personal information).

d. Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

Exercising Your California Privacy Rights: To exercise these rights, you may submit requests through the following methods: (1) email us at legal@rivaz.com or (2) mail us to the address at the bottom of this Privacy Policy. You must provide sufficient information to allow us to verify your identity, including your full name, email address, and phone number. For requests involving sensitive personal information, additional verification may be required. We will respond to verified requests within 45 days, which may be extended by an additional 45 days if necessary due to the complexity of your request. We will notify you of any extension within the initial 45-day period. You may designate an authorized agent to make requests on your behalf by providing written authorization or a valid power of attorney. We may require verification of both your identity and the agent’s authority to act on your behalf.

9. European Union Privacy Rights (GDPR)

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing: We process your personal data based on the following legal grounds: (a) your consent; (b) performance of a contract; (c) compliance with legal obligations; (d) protection of vital interests; or (e) legitimate interests pursued by us or third parties.

Your GDPR Rights:

Right to Access: You have the right to obtain confirmation of whether we process your personal data and request a copy of such data.
Right to Rectification: You have the right to request correction of inaccurate personal data.
Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to request restriction of processing under certain conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
Right to Object: You have the right to object to processing of your personal data for direct marketing or based on legitimate interests.
Right to Withdraw Consent: You have the right to withdraw consent at any time where processing is based on consent.
Right Regarding Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling.

Data Protection Officer: For GDPR-related inquiries, please contact legal@rivaz.com.

Cross-Border Transfers: When we transfer your personal data outside the EU, we ensure adequate protection through Standard Contractual Clauses or other appropriate safeguards approved by the European Commission.

Exercising Your Rights: To exercise your GDPR rights, you may submit requests through the following methods: (1) email us at legal@rivaz.com or (2) mail us to the address at the bottom of this Privacy Policy. We will respond to your request within one month, which may be extended by two months for complex requests.

Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal data violates the GDPR.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

11. Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Do Not Track Disclosure

California law requires us to disclose how we respond to “Do Not Track” signals. Do Not Track is a privacy preference you can set in most web browsers to tell websites that you do not want to be tracked. We currently do not respond to Do Not Track browser settings or signals. However, you can disable certain tracking by adjusting your cookie preferences through our cookie banner or by modifying your browser settings to refuse cookies.

13. Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our Service and collect information about your usage patterns. This section provides detailed information about our use of these technologies.

Types of Cookies We May Use:

Essential Cookies: These cookies are necessary for the Service to function properly and cannot be disabled. They include session cookies for authentication, security cookies to prevent fraud, and cookies that remember your cookie preferences.
Performance and Analytics Cookies: These cookies collect information about how you use our Service, including pages visited, time spent, and features used. We use Google Analytics, Adobe Analytics, and similar services to analyze website performance and user behavior.
Functional Cookies: These cookies remember your preferences and settings to provide a more personalized experience, such as language preferences, region settings, and accessibility options.
Marketing and Advertising Cookies: These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. We work with third-party advertising networks including Google Ads, LinkedIn Ads, and Facebook Ads.

14. Third-Party Links and Websites

Our Service may contain links to third-party websites, services, or applications that are not owned or controlled by Rivaz. This Privacy Policy does not apply to third-party websites, services, or applications. We are not responsible for the privacy practices or content of third parties. When you click on third-party links, you will be directed away from our Service to the third party’s website or service. We encourage you to review the privacy policies and terms of service of any third-party websites or services that you visit or use.

15. Biometric Data Privacy

While we do not currently collect biometric data, we may in the future collect biometric identifiers or biometric information in connection with vehicle testing, development, safety research, or driver authentication systems. If we begin collecting biometric data, we will:

Obtain your written consent before collecting any biometric identifiers or biometric information.
Inform you of the specific purpose and length of time for which biometric data will be collected, stored, and used.
Prohibit the sale, lease, trade, or other profit from biometric identifiers or biometric information.
Use biometric data only for the specific purposes disclosed at the time of collection.
Store, transmit, and protect biometric data using reasonable security measures.
Retain biometric data only for the period necessary to fulfill the disclosed purposes or as required by law.
Provide mechanisms for you to request deletion of biometric data.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy, or exercising privacy rights, please contact us at:

Rivaz, Inc.
Attn: Legal Department
301 N Lake Ave Ste 1000
Pasadena, CA 91101
Email: legal@rivaz.com